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What You Agree to When You Use tk44

Access to tk44 and its lobby — including all table games, slots and wallet transactions via bKash, Nagad or Rocket — is subject to the conditions set out here.

Account eligibility appliesLocal law determines accessbKash, Nagad, Rocket wallet rulesBangladesh-supported regions onlySubject to change with notice
tk44 What You Agree to When You Use tk44
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We hold account data only for as long as it serves a clear purpose — verification, transaction history, or active account management. You can request a summary of the data we hold by contacting support with your account ID. Wallet identifiers linked to bKash, Nagad or Rocket are stored in encrypted form and are never shared with third parties outside of what your wallet provider's own terms require.

Account Data Retention

We keep your registration and transaction records for the period required by applicable rules. Once that period ends, data is deleted or anonymised from our systems.

Cookie and Session Policy

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Wallet Security

bKash, Nagad and Rocket wallet numbers linked to your account are encrypted at rest. We do not store your wallet PIN or OTP — those stay between you and your wallet provider.

Request or Correct Your Data

To update incorrect account details or request a copy of your stored data, contact us via live chat or email. We aim to respond to data requests within a reasonable timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account eligibility, wallet transaction records, or how these conditions apply to you, our support team handles legal queries through the channels below. For wallet-related disputes involving bKash, Nagad or Rocket, include your transaction reference so we can trace the record quickly.

Team online

Live Chat

Reach us through the chat icon in your account dashboard. Provide your account ID and the specific condition you are asking about for a faster response.

Email Support

Send legal or account-condition queries to our support address. Attach any wallet screenshots or transaction IDs from bKash, Nagad or Rocket where relevant.

Account Help Centre

Log in and visit the Help section under your account settings. Condition-specific articles are listed by topic — eligibility, wallet rules and account closure are covered there.

Your Legal Questions, Answered Plainly

These are the questions we get most often about account conditions, eligibility and how our legal terms apply to wallet use and data. If your question is not here, contact support directly through your account dashboard.

No. Whether you can legally access and use an account depends on the laws in your own location. We serve eligible regions only, and you are responsible for checking your local rules.

Wallet identifiers are encrypted and stored securely. We use them only to process deposits and withdrawals. Your wallet PIN and OTP are never requested or stored by us.

Yes. Contact support via live chat or email with your account ID and a data-access request. We will compile and send a summary of the data we hold within a reasonable timeframe.

We notify you through your registered account before any material change takes effect. Continuing to use your account after the notice period counts as acceptance of the updated terms.

Yes, if your account does not meet eligibility requirements or if there is a breach of these conditions. Wallet balances are returned where applicable rules require us to do so.

Yes. When you use bKash, Nagad or Rocket for deposits or withdrawals, that provider's own terms apply alongside ours. Review your wallet provider's conditions if you have questions about transaction limits.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.